Knowledge Base: Library Help

Accessing Polaris LEAP Internally:

• https://leap.tracpac.ab.ca/LeapWebApp/login 
• Use this link when accessing LEAP while at your library and using a staff computer. 

Assessing Polaris LEAP Externally:

• https://leap.tracpac.ab.ca/LeapWebAppExternal/login
• Use this link when accessing LEAP away from your library, such as from home or during a community outreach program.  Also use this link when accessing LEAP on a non-staff computer at your library. 

Logging into Polaris LEAP:

You will log in to LEAP using the format NL\N [Branch Code] [Username].  For example, if somebody named John Smith wanted to access LEAP, their username would look like

• NL\NABOYjsmith if they worked in Boyle
• NL\NABOAjsmith if they worked in Bon Accord

The password will be the same as your regular Polaris and computer desktop login. 

As a note, NL\ ends with a backslash, which is the slash key typically under the backspace button on your keyboard. There is also a forward slash on your keyboard that will not work (this kind of slash is found on the question mark key beside the Shift button). Please use the backslash when typing your login information.