Information Services
Answer
3.0 INFORMATION SERVICES
3.1 The library shall provide information services to the community within the limits of its collection and other resources. If the library is unable to answer the patron’s informational need, a request will be sent to the designated Northern Lights reference center as long as the patron holds a valid Northern Lights card. This is in agreement with the Northern Lights policy.
3.2 The library staff will provide immediate assistance to patrons to obtain the information they seek either through print or online resources.
3.3 The library will initiate programs, exhibits, book lists, etc., to encourage the use of library materials and services.
3.4 The library accepts responsibility for securing information beyond its own resources by utilizing interlibrary loan services and the designated Northern Lights reference center.
3.5 Periodic review will be made of library services to determine whether the needs of the community indicate that certain services should be discontinued or other services should be added.