Knowledge Base: Library Policies

The use of Social Media is recognized as an additional communication tool for the purposes of sharing information and encouraging dialogue with the public. It allows for the timely publications of news stories and events.

Guidelines and procedures

• The creation of an official Library social media site is subject to approval by the Board.
• Postings may include, but are not limited to Library news, programs and events.
• Designated personnel (as assigned by the Board) may create content on the Library social media sites at their discretion if it does not constitute inappropriate use as defined in this policy.
• The Library reserves the right to remove or restrict any inappropriate content posted by visitors.
• When representing the Library on social media, whether on official library social media applications or on their personal accounts, employees are expected to communicate in a respectful and professional manner.
• As much as reasonably possible, information will be confirmed for accuracy before posting.
• Inappropriate use is defined as creating public posts or sending private messages which:

• Reflect negatively on the Library and Staff;
• Contain personal or confidential information;
• Do not abide by Library policies;
• Do not abide by municipal, provincial and federal laws;
• Include profanity, copyrighted information, defamatory or offensive comments, opinion, sexual content, the promotion of illegal activities or discrimination;
• Contain any content deemed inappropriate by the Library Manager or the Board.