Check to see if your computer is compatible by following the steps laid out here, and visit this page to download Windows 11. Follow the attached guide for support during the installation process.
Notes:
- Please ensure your files are backed up before beginning, e.g. via OneDrive. Updating to a new operating system should preserve all of your files, so this step is not technically necessary, but we recommend it just in case.
- Please only undertake this step during our business hours so that we can provide support if anything goes awry. While it should go smoothly, you may encounter a glitch such as a driver that doesn’t get updated properly. Also, while the Polaris desktop client should operate without problems in Windows 11, occasionally Polaris stops working after the Windows 11 update and presents the error: “CoCreateInstance() for IID_IBO_SystemUtilities failed” – the fix is simple in that we need to re-install Polaris.
